WATERLOO, Ontario -- Descartes Systems Group, a global on-demand software-as-a-service (SaaS) logistics solutions provider, announced that Wolseley's North America Division, a division of Wolseley plc, has expanded its use of Descartes Routing Solutions to North America.
Wolseley's North America division is using Descartes Route Planner to help it enhance its customer service offering and reduce fleet costs. Wolseley's North American fleet of over 5,000 vehicles services thousands of customers daily throughout the United States and Canada. Wolseley needs efficient routes and visibility to its delivery operations to ensure that customer orders are delivered on-time and with the flexibility to accommodate last-minute customer requests, cancellations or unpredictable delays.
"Optimal, on time delivery is the heart of customer service. As a customer-focused and cost-conscious company, Wolseley is proactive in implementing processes that not only streamline our operations but also set the standard for customer service in our industry," said Brad Marsh, Director of Transportation of Wolseley's North America Division. "Descartes gives us the tools to improve our customer service while at the same time reducing expenses. These factors are critical in a market where customer demands are increasing along with volatile fuel costs, equipment, and labor costs."
Wolseley is using Descartes Route Planner to plan and optimize dynamic routes, provide delivery schedules and track the status of deliveries in real-time for their store delivery operations. With Descartes, Wolseley has a solution that enables it to efficiently plan and implement routes, access detailed data to understand its true costs of delivery, maximize fleet utilization, increase resource capacity and provide world-class customer service.
"Customers like Wolseley work with Descartes to help reduce costs and complexity in their operations and differentiate, as well as improve, their customer service," said Adam Moore, Senior Vice President, Application Solutions, Sales and Strategy. "We are helping Wolseley improve its resource utilization and make a positive impact on its operations by reducing fuel consumption and decreasing the number of miles driven and trucks on the road."
Wolseley plc is the world's largest specialist trade distributor of plumbing and heating products to professional contractors and a leading supplier of building materials in North America, the UK and Continental Europe. Group revenues for the year ended July 31, 2007 were approximately $31.6 billion. Wolseley has approximately 75,000 employees operating in 27 countries. For more information, visit www.wolseley.com.
Descartes, a leading provider of software-as-a-service (SaaS) logistics solutions, is delivering results across the globe today for organizations that operate logistics-intensive businesses. Descartes' logistics management solutions combine a multi-modal network, the Descartes Global Logistics Network, with component-based 'nano' sized applications to provide messaging services between logistics trading partners, shipment management services to help manage third party carriers and private fleet management services for organizations of all sizes. These solutions and services help Descartes' customers reduce administrative costs, billing cycles, fleet size, contract carrier costs, and mileage driven and improve pick up and delivery reliability. Our hosted, transactional and packaged solutions deliver repeatable, measurable results and fast time-to-value. Descartes customers include an estimated 1,600 ground carriers and more than 90 airlines, 30 ocean carriers, 900 freight forwarders and third-party providers of logistics services, and hundreds of manufacturers, retailers, distributors, private fleet owners and regulatory agencies. The company has more than 350 employees and is based in Waterloo, Ontario, with operations in Atlanta, Pittsburgh, Minneapolis, Ottawa, Washington DC, Derby, London, Brussels, Stockholm and Shanghai. For more information, visit www.descartes.com.